Welcome to Point-Point Logistics Canada (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) outline the rules and guidelines for accessing and using our website, services and any associated content or communications (collectively referred to as the “Services”).
By accessing, browsing, or using our Services, you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not accept these Terms, you must discontinue use of our Services immediately.
1. Definitions
- Client/User: Any individual, company, or organisation that accesses our website or uses our Services.
- Services: All logistics-related solutions provided by us, including transportation, freight forwarding, warehousing, customs coordination, shipment tracking, quotations, and any associated offerings.
- Website: The Point-Point Logistics Canada website located at point-pointlogistics.ca, including all related pages and subdomains.
2. Scope of Services
We provide logistics-related services that may include, but are not limited to, domestic and international transportation, freight forwarding, warehousing, distribution and related support. Specific services, timelines, pricing and responsibilities will be outlined in individual quotations, service agreements, or confirmations.
3. Use of the Website
You agree to use the website lawfully and not to:
- Violate any applicable laws or regulations.
- Interfere with the website’s security or functionality.
- Upload or transmit malicious code or harmful content.
- Misrepresent your identity or authority.
We reserve the right to restrict or terminate access for any misuse.
4. Quotations and Pricing
All quotations are provided based on information supplied by the Client and are subject to change due to fuel surcharges, currency fluctuations, carrier adjustments, regulatory changes, or inaccuracies in shipment details. Prices are valid only for the period stated in the quotation.
5. Client Responsibilities
The Client agrees to:
- Provide accurate, complete, and lawful shipment information.
- Ensure goods comply with all applicable laws, regulations and safety standards.
- Properly package, label, and document shipments unless otherwise agreed.
- Pay all charges, duties, taxes, and fees when due.
6. Prohibited Items
Clients must not ship prohibited or restricted items, including but not limited to hazardous materials, illegal goods, counterfeit products, or items restricted by applicable laws, unless expressly agreed in writing and compliant with all regulations.
7. Delivery, Delays and Force Majeure
Delivery timelines are estimates and not guaranteed unless expressly stated in writing. We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, weather, strikes, acts of government, port congestion or carrier disruptions.
8. Limitation of Liability
To the maximum extent permitted by law:
- Our liability is limited to the amount specified in the applicable service agreement or, if none, to the lesser of the value of the goods or the charges paid for the affected service;
- We are not liable for indirect, incidental, consequential, or special damages, including loss of profit or business interruption.
Insurance coverage, if required, must be requested by the Client and confirmed in writing.
9. Indemnification
The Client agrees to indemnify and hold harmless Logistics of Canada from any claims, damages, losses, penalties or expenses arising from inaccurate information, non-compliance with laws, or breach of these Terms.
10. Intellectual Property
All website content, including text, graphics, logos and trademarks, is the property of Logistics of Canada or its licensors and is protected by applicable intellectual property laws. Unauthorized use is prohibited.
11. Privacy
Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.
12. Termination
We may suspend or terminate Services immediately if these Terms are breached or if continued service poses legal or operational risk.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of Canada, without regard to conflict of law principles. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Canada.
14. Amendments
We reserve the right to modify these Terms at any time. Updated Terms will be posted on the website with a revised effective date. Continued use of the Services constitutes acceptance of the updated Terms.
